Do you ship to Canada? → answered 0.7 s
Where is my order? → answered 1.4 s
Can I bring my dog? → answered 1.2 s
Is the 10:30 slot free? → answered 1.0 s
Do you take Apple Pay? → answered 0.8 s
How do I reset my password? → answered 1.5 s
Can I return worn shoes? → answered 1.3 s
Do you have parking? → answered 0.9 s
Is this vegan? → answered 0.7 s
Can I pause my plan? → answered 1.1 s
What is your refund policy? → answered 1.2 s
Can I talk to a person? → answered 0.8 s
AI chatbot · answering live
“Do you ship to Canada?”
Yes. Canada takes 5–7 working days and duties are paid at checkout, so there is nothing to pay on arrival.
2,418
Answered today
1.1 s
Average reply
91%
No human needed
Can I return worn shoes? → answered 1.3 s
Do you have parking? → answered 0.9 s
Is this vegan? → answered 0.7 s
Can I pause my plan? → answered 1.1 s
What is your refund policy? → answered 1.2 s
Can I talk to a person? → answered 0.8 s
Do you ship to Canada? → answered 0.7 s
Where is my order? → answered 1.4 s
Can I bring my dog? → answered 1.2 s
Is the 10:30 slot free? → answered 1.0 s
Do you take Apple Pay? → answered 0.8 s
How do I reset my password? → answered 1.5 s
01 How it learns
Reads everything you’ve written.
Website
214 pages
Help center
Policy
12 pages
Returns & refunds
8 pages
Shipping rates
Shopify
Live
Order status
Notion
3 pages
Opening hours
Zendesk
1,031 chats
Past tickets
Askwell is reading
1,284
pages, policies and chats read
What it now knows
✓
Returns are free within 30 days
✓
Canada ships in 5 to 7 days
✓
Order 4471 left the warehouse today
02 Watch it work
One question, three seconds.
01
The customer asks
Any channel, any wording, any hour.
02
Askwell reads
It finds the policy, the order and the past chats that matter.
03
It answers, with the source
A clear reply in about a second, and a link to where it came from.
Askwell
answers from your docs
online
Hi! Can I return shoes I wore once, indoors?
●●● Reading Returns & refunds…
Returns policy §2
Order #4471
Past chat · 12 Oct
Yes. Shoes worn indoors can go back within 30 days. I have emailed you a free return label for order 4471.
answered in 1.1 s · resolved, no human needed
Ask anything…
↑
03 When to step back
Knows when to hand over.
Confidence
96%
Answers on its own
Your line: 60%. Below it, a person takes over.
Do you ship to Canada?
96%
Can I return shoes I wore once?
88%
My order came broken and I need it by Friday
41%
Askwell answered
Yes, 5 to 7 working days to Canada. Duties are paid at checkout, so there is nothing to pay on arrival.
1.0 s · resolved
Passed to your team · 4 s
Sam joined the chat
He sees the order, the photos and every message so far. The customer never repeats a word.
04 Everywhere
Wherever they ask.
Website
Do you ship to Canada?
Yes, 5 to 7 working days. Duties are paid at checkout.
0.9 s
first reply
is the 10:30 slot still free tmrw
It is. Shall I book it for you, Ana?
1.1 s
first reply
do u have this in green
Green is back on Friday. Want a message when it lands?
1.4 s
first reply
Invoice for order 4471 please
Here it is as a PDF, and a copy is in your account.
38 s
first reply
Messenger
Can I change my delivery address?
Yes, until it ships tonight. What is the new address?
1.2 s
first reply
05 After 30 days
Fewer tickets. Calmer mornings.
Open tickets, day by day
−62%
Day 1
Day 30
−62%
fewer tickets for your team
1.1 s
average first reply
24/7
answers at night and on Sundays
+18
points of customer satisfaction
06 Customers
Small teams, fewer inboxes.
Ferro & Finch
Online store
It answers the shipping and sizing questions at 2 am, so mornings start with packing, not emails.
Lucia Ferro
Founder
68%
fewer support emails
Northbank Dental
Clinic
Patients book, move and cancel on WhatsApp now. The front desk finally answers the people in front of them.
Dr. Owen Hart
Practice owner
312
bookings a month by chat
Hale Supply Co.
Trade shop
Plumbers ask for stock and prices from the van. Askwell knows all 9,000 parts better than our catalog does.
Grace Hale
Owner
1.0 s
average first reply
Oakline Furniture
Makers
It reads our care guides and lead times, and only sends us the custom orders. Those are the ones we want.
Tomas Reid
Co-founder
+21%
custom orders
07 Pricing
Pay for answers, not seats.
Every plan has unlimited team members and a 14-day free trial. Slide to see which plan fits you.
Conversations a month
2,000
100
20,000
Your plan
Growth
Starter
Fits you
$29
a month
Up to
500
conversations
For a small shop or one clinic.
✓
1 website widget
✓
Trained on 50 pages
✓
Email handoff
Growth
Fits you
$99
a month
Up to
3,000
conversations
For a busy store or a team of five.
✓
Website, WhatsApp and Instagram
✓
Unlimited pages and files
✓
Live handoff to your team
Scale
Fits you
$349
a month
Up to
15,000
conversations
For many locations and languages.
✓
Every channel and 40 languages
✓
API and custom actions
✓
Priority support
08 Questions
Ask it yourself.
How long does setup take?
→
What if it does not know?
→
Can I control what it says?
→
Which languages does it speak?
→
Is my data safe?
→
Askwell
online
How long does setup take?
About ten minutes. Paste your website address, connect a channel, and Askwell starts answering the same day.
answered in 0.8 s
What if it does not know?
It says so, and passes the chat to a person on your team with the full history. It never makes up an answer.
answered in 0.8 s
Can I control what it says?
Yes. Pick the tone, block topics, and write fixed answers for the questions that matter most.
answered in 0.8 s
Which languages does it speak?
Up to 40, depending on your plan: one on Starter, 10 on Growth and 40 on Scale. It replies in the language the customer writes in, with no extra setup.
answered in 0.8 s
Is my data safe?
Your data is encrypted, never used to train other models, and you can delete it at any time.
answered in 0.8 s